Logging In

When you first log in to Orchard Accuserv you may be asked to activate 2FA. You will be presented with a QR code which you must scan with your preferred authenticator app (your IT department will advise on their preferred option).

Scan the barcode into your app. The site will be listed including the environment name, you will need to perform this process on each environment you wish to access such as "Test" or "Training". Each environment will appear in your Authenticator app.

A code will be generated every 30 seconds. Enter the code into the box on the screen. If the code is correct, 2FA will be activated on your account and you will be logged in. If the code is incorrect, the screen will inform you and you can try entering the latest code shown on your authenticator app.

Once 2FA is activated on your account all subsequent logins will require you to enter the current code shown on your authenticator app.

You will not be able to log in to your account without this code, so it is important you do not lose access to the authenticator app.

Added in version v1.4