Event Details
Configure the description and SOR details of events applicable to the job being created.
Enter the problem and access information to be supplied to the operative when performing the work. If multiple events exist on the selected job template, each event will be shown with its associated list of SOR codes. You can add SOR codes by clicking the "Open SOR Picker" button. Codes and be updated or removed as necessary.
Choose from the available problem templates for the selected contract. All available events that have been assigned to this problem template will be shown.
Clicking the "SOR codes for..." title above the grid will toggle the visibility of the grid so you can easily see the sor codes if there are many events on the job.
Problem Detail
The selected problem will determine the operatives that will be required to complete the job when searching for availability.
The details describing the problem. This information is supplied to the operative on their mobile device explaining the work that is required to be done.
Access Detail
Enter any special information related to how to gain access to the property that need to be supplied to the operative e.g. "Keys with neighbour"
Template events
One or more events will be listed, clicking the event title will toggle the SOR code grid visibility.
The relevant buttons can be used to add or remove SOR codes from each event. Any SOR codes that have been saved in teh template will automatically be shown in each grid. The "Time Required" (which is calculated from the SMV of each of the SOR codes added to the event) for each event is shown in the event title.
The quantity of codes required on each event can be updated as necessary.
Some events may be optional - if so this is also mentioned in the event title. You will be asked to confirm which of the optional events to create when creating the job.
The time required shown at the bottom of the screen is related to the codes assigned to the first on site event.
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